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Newsletter

Shipments and returns

Packages are generally dispatched within 2 days after receipt of payment and are shipped via FEDEX or USPS with tracking and drop-off without signature. If you prefer delivery by Fedex Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

INTERNATIONAL: We do not ship any AIRSOFT GUNS internationally. It is illegal to ship AIRSOFT outside of the USA. Other toys and accessories are available for shipping please email us for details.

PO BOX/ APO: Any orders shipped to a PO Box or APO will be an additional shipping charge of $4.95 as we would have to ship USPS for any PO Box and APO addresses. UPS charges additional fees for PO Box addresses and UPS does not ship to APO addresses at all, we would have to ship USPS. If shipped USPS we are NOT RESPONSIBLE for any lost or damaged packages.

POLICY: For buyer/seller protection we only ship to the address stated on your PayPal account. Any changes needed to be made on addresses must be cleared through Paypal and must be emailed same day as we offer 2 day shipping. Please contact us before purchasing for any shipping questions.

TRACKING: All tracking information is updated daily into paypal. Please check your email/PayPal account before contacting us with any questions regarding your tracking information. Tracking information does not update until orders have been picked up and processed.

EXPRESS SHIPPING: We offer express shipping; overnight shipping and 3 Day Select please email us with your complete address for your quote.

RETURNED ITEM: If your item is sent back due to refusal, undeliverable address, unclaimed, or wrong address you will be charged an additional $11.95 for re-routing fee, plus any shipping charges to reship item. If you wish to cancel your order due to returned item any shipping fees will be deducted from the original purchase. If item had free shipping and item was returned all shipping fees will be deducted from original purchase order. If an item is returned to us for any of the above reasons, customer has 60 days to contact us to complete the order e.g re-ship item/partial refund etc.

DISCOUNTED: For multiple items purchased we do offer discounted shipping please email us for details.